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We are happy to come on site when you have a problem.  

However, we offer - at no extra charge - the option of establishing a secure, digital connection into your office.  This will allow us to solve many problems with a direct computer-to-computer connection, from our office to yours.

Clients have overwhelmingly found this to be an enormously positive service...as it allows many issues to be resolved in a matter of minutes.  This maximizes the productivity of your staff team, and also minimizes your I.T. costs.